Payment Policy
1. Accepted Payment Methods
At DanseHipLyon, we accept the following payment methods for your convenience:
- Credit Cards (Visa, MasterCard, American Express)
- Debit Cards
- PayPal
- Bank Transfer
- Apple Pay
- Google Pay
2. Currency and Pricing
All prices on danse-hiphop-lyon.com are listed in Australian Dollars (AUD). For international customers, the final charge will be converted to your local currency at the current exchange rate determined by your payment provider.
- Prices shown include GST for Australian customers
- International orders may be subject to additional taxes and duties
- Currency conversion rates are determined by your bank or payment provider
- Price updates are reflected immediately on our website
3. Payment Security
We prioritize the security of your payment information:
- All payment transactions are encrypted using SSL technology
- We comply with PCI DSS requirements for secure payment processing
- Your payment details are never stored on our servers
- We employ advanced fraud detection systems
- Regular security audits are conducted to maintain payment safety
4. Order Processing
Understanding our order processing procedures:
- Orders are processed only after payment confirmation
- Payment verification may take up to 24 hours for certain payment methods
- You will receive a payment confirmation email once your payment is processed
- Order processing begins immediately after payment confirmation
5. Payment Issues
In case of payment-related issues:
- Failed payments will be automatically notified to you
- Multiple failed payment attempts may result in temporary account restrictions
- Contact our customer service for assistance with payment problems
- Alternative payment methods can be arranged if needed
6. Refunds and Cancellations
Our refund and cancellation policies:
- Refunds are processed using the original payment method
- Refund processing time varies by payment method (3-10 business days)
- Order cancellations before shipping receive full refunds
- Partial refunds may apply for returned items
7. Business Information
DanseHipLyon payment processing details:
- Business Name: DanseHipLyon
- Address: 5 Ann St, Surry Hills NSW 2010, Australia
- E-mail: info@danse-hiphop-lyon.com
- ABN: 12 698 345 765
8. Contact Information
For payment-related inquiries:
- Email: info@danse-hiphop-lyon.com
- Phone: +61 2 9212 7685
- Business Hours: Monday to Friday, 9:00 AM - 6:00 PM
Last updated: December 6, 2024